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Privacy Policy

We, Intenta SEH GmbH, would like to thank you for visiting our website. At Intenta SEH GmbH, we attach particular importance to the secure handling of your data. We would therefore like to provide you with detailed information here regarding the use of your data when you visit our website.

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is set out below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section ‘Information on the data controller’ in this privacy policy.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form. Other data is collected automatically or, with your consent, by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or the time the page was accessed). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the data provided will also be processed for the purposes of contractual offers, orders or other enquiries.

What rights do you have regarding your personal data?

You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to the processing of your data, you may withdraw this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority. You are welcome to contact us at any time regarding this matter or any other questions you may have about data protection.

2. Hosting

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contractual data, contact details, names, website visits and other data generated via a website.

External hosting is carried out for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Article 6(1)(b) of the GDPR) and in the interests of ensuring the secure, fast and efficient provision of our online services by a professional provider (Article 6(1)(f) of the GDPR). Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be withdrawn at any time. Our hosting provider(s) will only process your data to the extent necessary to fulfil their service obligations and will comply with our instructions regarding this data.

We use the following hosting provider:

Intenta GmbH

Zwickauer Straße 56

09112 Chemnitz

Order processing

We have entered into a data processing agreement (DPA) for the use of the service mentioned above. This is a contract required under data protection law, which ensures that the service provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.


3. General information and mandatory details

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information regarding the data controller

The organisation responsible for data processing on this website is:

Intenta SEH GmbH

Schillerstr. 44b

22767 Hamburg

Deutschland

Phone: Tel.: +49 (0) 40 401142 - 0

Email: seh-sales@intenta.de

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage period

Unless a more specific retention period is stated elsewhere in this privacy policy, we will retain your personal data until the purpose for which it is processed no longer applies. If you make a valid request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be erased once these grounds no longer apply.

General information on the legal basis for data processing on this website

Where you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, where special categories of data as defined in Article 9(1) of the GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25(1) of the TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data, insofar as this is necessary to comply with a legal obligation, on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external organisations. In some cases, this requires us to transfer personal data to these external organisations. We only disclose personal data to external parties where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. disclosure of data to tax authorities), where we have a legitimate interest in the disclosure pursuant to Article 6(1)(f) of the GDPR, or where another legal basis permits the disclosure of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of the data processing carried out up to the point of withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)( E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, exercise or defence of legal claims (objection under Article 21(1) of the GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) OF THE GDPR).

Right to lodge a complaint with the relevant supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any otheradministrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.

Access, rectification and erasure

In accordance with the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data rectified or erased. You may contact us at any time regarding this matter or any other queries relating to personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You may contact us at any time to do so. The right to restriction of processing applies in the following cases: If you dispute the accuracy of your personal data held by us, we generally require time to verify this. For the duration of this verification, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data has been or is being carried out unlawfully, you may request the restriction of data processing instead of erasure. If we no longer require your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.

If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it has been determined whose interests take precedence, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address bar of your browser changes from ‘http://’ to ‘https://’ and by the padlock icon in your browser’s address bar. When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

Objection to marketing emails

We hereby object to the use of contact details published in accordance with the legal requirement to provide an imprint for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of unsolicited advertising being sent, for example via spam emails.

4. Data collection on this website

Cookies

Our website uses what are known as ‘cookies’. Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically. Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain third-party services within websites (e.g. cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.

Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested (e.g. the shopping basket function) or to optimise the website (e.g. cookies for measuring website traffic) (essential cookies), are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing essential cookies to ensure the technically fault-free and optimised provision of its services. Where consent has been sought for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG); consent may be withdrawn at any time.

You can configure your browser so that you are notified when cookies are set and can choose to allow cookies only on a case-by-case basis, block cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted. If any further cookies or services are used on this website, you can find details in this privacy policy.

Contact form

If you send us enquiries via the contact form, we will store the details you provide in the enquiry form, including the contact details you have provided there, for the purpose of processing your enquiry and in the event of any follow-up questions. We will not pass on this data without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that consent has been sought; consent may be withdrawn at any time.

The data you enter in the contact form will be retained by us until you request that we delete it, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular retention periods – remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including all personal data contained therein (name, enquiry), will be stored and processed by us for the purpose of dealing with your request. We will not pass on this data without your consent. The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that this has been requested; consent may be withdrawn at any time.

The data you send to us via contact enquiries will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

Server log files

The Intenta SEH GmbH website collects a range of general data and information each time a data subject or an automated system accesses the website. This general data and information is stored in the server’s log files. The data collected may include

  • types and versions of browsers used,
  • the operating system used by the accessing system,
  • the website from which a connecting system accesses our website (known as the ‘referrer’),
  • the sub-pages accessed via a connecting system on our website,
  • the date and time of a visit to the website,
  • an Internet Protocol address (IP address),
  • the Internet service provider of the accessing system and
  • other similar data and information that serve to safeguard against attacks on our information technology systems.

When using this general data and information, Intenta SEH GmbH does not draw any conclusions about the data subject. Rather, this information is required in order to

  • to ensure that the content on our website is displayed correctly,
  • to optimise the content of our website and the advertising on it,
  • to ensure the long-term operational reliability of our IT systems and the technology underpinning our website, and
  • to provide law enforcement agencies with the information necessary for criminal prosecution in the event of a cyber attack.

This data and information, collected anonymously, is therefore analysed by Intenta both for statistical purposes and with the aim of enhancing data protection and data security within our organisation, ultimately to ensure an optimal level of protection for the personal data we process. The anonymous data from the server log files is stored separately from any personal data provided by a data subject.

The log files contain IP addresses or other data that enable a user to be identified. This could be the case, for example, if the link to the website from which the user accesses our website, or the link to the website to which the user navigates, contains personal data. The data is also stored in our system’s log files. This data is not stored together with any other personal data relating to the user.

The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. To this end, the user’s IP address must be stored for the duration of the session. Data is stored in log files to ensure the website functions properly. Furthermore, we use the data to optimise the website and to ensure the security of our IT systems. The data is not analysed for marketing purposes in this context. These purposes also constitute our legitimate interest in data processing pursuant to Article 6(1)(f) of the GDPR.

The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of data collected for the purpose of providing the website, this occurs when the relevant session ends. In the case of data stored in log files, this occurs after seven days at the latest. Storage beyond this period is possible. In this case, users’ IP addresses are deleted or anonymised so that it is no longer possible to identify the client from which the request originated.

The collection of data for the purpose of providing the website and the storage of this data in log files is essential for the operation of the website. Consequently, users have no right to object.

Web analytics using Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (https://www.google.de). Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as so-called ‘cookies’, which are text files stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there.

By enabling IP anonymisation on this website, the IP address is truncated within the Member States of the European Union or in other States party to the Agreement on the European Economic Area before being transmitted. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. The anonymised IP address transmitted by your browser as part of Google Analytics is not combined with any other data held by Google.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address), and from processing this data, by downloading and installing the browser plug-in available via the following link: https://wbs.is/rom89​

The legal basis for the processing of users’ personal data is Article 6(1)(f) of the GDPR. The processing of users’ personal data enables us to analyse our users’ browsing behaviour. By analysing the data collected, we are able to compile information on the use of the individual components of our website. This helps us to continuously improve our website and its user-friendliness. These purposes also constitute our legitimate interest in processing the data in accordance with Article 6(1)(f) of the GDPR. The anonymisation of the IP address ensures that users’ interests in the protection of their personal data are adequately safeguarded.

The data will be deleted as soon as it is no longer required for our record-keeping purposes. Cookies are stored on the user’s computer and transmitted from there to our website. As a user, you therefore have full control over the use of cookies. By changing the settings in your web browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may no longer be possible to make full use of all the website’s functions.

You can prevent cookies from being stored by adjusting the settings in your browser; however, please note that, in this case, you may not be able to make full use of all the features of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address), as well as prevent Google from processing this data, by downloading and installing the browser plug-in available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de​

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set, which will prevent your data from being collected on future visits to this website: Disable Google Analytics​

LinkedIn (Company Profile)

For the purposes of recruitment, we use the professional and career network ‘LinkedIn’ and maintain a company profile there. LinkedIn is operated by LinkedIn Corporation, 1000 W. Maude Ave., Sunnyvale, California 94085, USA, or, if your registered office or place of residence is in the EU, by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland (‘LinkedIn’).

We have a data processing agreement with LinkedIn, which can be accessed here:https://de.linkedin.com/legal/l/dpa?

When you visit our company profile on LinkedIn, your data may be automatically collected and stored by LinkedIn for market research and advertising purposes, as well as to suggest job vacancies that may be of interest to you (known as ‘Page Insights’). This data is used to create so-called usage and interest profiles using pseudonyms. Cookies are generally used on your device for this purpose.

Information on how cookies work is provided in LinkedIn’s Privacy Policy and Cookie Policy; please refer to the relevant sections there. These cookies store information on visitor behaviour and users’ interests.

Furthermore, we use the data collected to carry out a statistical analysis to identify which groups of people are interested in our company website. In this process, the data is processed for statistical analysis in such an anonymised form that it is not possible to identify individual persons; this analysis may include information on approximate geographical location, age group and other summary characteristics.

The processing of personal data using Page Insights on LinkedIn is carried out on the basis of an agreement between joint controllers in accordance with Article 26 of the GDPR, which you can view here: https://legal.linkedin.com/pages-joint-controller-addendum

Irrespective of the internal responsibilities agreed between us and LinkedIn, you may direct any enquiries regarding data protection to us or our Data Protection Officer, as well as to LinkedIn.

If LinkedIn asks you to give your consent to data processing, for example by ticking a box, the legal basis for the data processing is Article 6(1), first sentence, point (a) of the GDPR.

You may withdraw your consent at any time with future effect; to do so, you must contact LinkedIn. Any data processing carried out up to the time of withdrawal remains lawful.

If you wish to disable LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

For detailed information on how LinkedIn processes and uses data, as well as contact details, your rights in this regard and the settings available to protect your privacy, please refer to LinkedIn’s privacy policy, which can be found via the following link: https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=de.linkedin.com%7Cli-other

You can find LinkedIn’s cookie policy via the following link: https://www.linkedin.com/legal/cookie-policy

For data transfers to the USA, the provider has adhered to the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with European data protection standards.

Odoo

We use Odoo as our ERP tool for processing and storing contact details, managing orders and invoicing. When you contact us (via the contact form or by email), your details are processed for the purpose of handling your enquiry and its follow-up in accordance with Article 6(1)(b) of the GDPR. In order to process and respond to your enquiries and messages as quickly as possible, we have linked our contact form to our Customer Relationship Management tool (“CRM tool”) in Odoo. The data submitted when completing the form is transferred to Odoo and stored there on Odoo’s servers.


We use the Odoo ERP system provided by Odoo S.A. on the basis of our legitimate interests (efficient and prompt handling of user enquiries, management of existing customers, acquisition of new customers, business transactions) as a limited liability company incorporated under Belgian law, with its registered office at: Chaussée de Namur, 40, 1367 Grand Rosière, Belgium.


Links to third-party websites

On our website, we provide links to third-party websites. These websites have their own privacy policies. We have no control over the content of these linked websites. We are not responsible for these websites. However, we have selected them carefully. When you click on such a link, you leave our domain and open the external website in your browser. In doing so, data – usually at least your IP address – is transmitted to the server of the linked website. If we become aware of any unlawful content, for example through notification from a third party, we will remove the link immediately.


5. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require your email address as well as information that enables us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. We use this data to send you the requested information and do not pass it on to third parties. As part of newsletter campaigns, we may analyse various data (e.g. time of opening, IP address, device information, links clicked and, where applicable, subsequent actions).

The processing of the data entered in the newsletter subscription form takes place solely on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw your consent to the storage of your data and email address, and to their use for sending the newsletter, at any time, for example via the ‘Unsubscribe’ link in the newsletter. The lawfulness of any data processing operations that have already taken place remains unaffected by this withdrawal.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list once you have unsubscribed or once the purpose for which it was collected no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion, in accordance with our legitimate interest under Article 6(1)(f) of the GDPR. Data stored by us for other purposes remains unaffected by this. After you unsubscribe from the newsletter distribution list, your email address may be stored on a blacklist by us or the newsletter service provider, where necessary to prevent future mailings. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). There is no time limit on storage on the blacklist. You may object to this storage provided that your interests override our legitimate interest.

Sending newsletters to existing customers

If you order goods or services from us and provide your email address in the process, we may subsequently use this email address to send you newsletters, provided we inform you of this in advance. In such cases, the newsletter will only contain direct marketing for our own similar goods or services. You may unsubscribe from this newsletter at any time. For this purpose, a corresponding link is included in every newsletter. The legal basis for sending the newsletter in this case is Article 6(1)(f) of the GDPR in conjunction with Section 7(3) of the Unfair Competition Act (UWG). After you have unsubscribed from the newsletter distribution list, your email address may be stored on a blacklist to prevent future mailings from being sent to you. The data from the blacklist is used solely for this purpose and is not combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). There is no time limit on storage on the blacklist. You may object to this storage provided that your interests override our legitimate interest.


Source: www.e-recht24.de/

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